| 本帖最后由 menghuan 于 2009-9-13 20:43 编辑 PS:[不是尾声的尾声，鸟的快件昨天（28）上午到达，打开邮件那个震撼啊，兄弟们，你们说要不要让鸟公司再发扣件了？] ARC'TERYX公司： 6月4号有只Bora 50 Backpack型号的登山包因扣件损坏，应厂家要求，从XX寄往加拿大，运单号是：CT170159750CN。 因为扣件损坏，相关照片附后，返厂维修，邮寄时将损坏扣件已用英文注释字条粘贴，并做了明显标记，要求维修好后连同腹（腰)带一同寄回，但7月份寄回来时发现，扣件只换了一只，另一只没有更换，并且腹（腰）带也没有随包寄回，造成此包现已无法使用。 现要求你公司迅速把未更换的扣件和腹（腰）带发回XX，并承担往来费用，谢谢。 ARC'TERYX用户 2009/08/07 PS：因为卖家已没有任何积极帮忙处理此事的态度，所以只好自己和鸟公司邮件联系，让其处理了，我兄弟郁闷死了。 有内行的兄弟解释一下下图中的金额160是什么东东。  今天（19号）的邮件
Hello Xiao, Please accept our sincere apologies for the confusion in this regard. We can certainly mail you a new replacement hipbelt and buckle. Please confirm your shipping address for delivery. Kind regards, Arc'teryx Service Team - Finn Purcell ARC'TERYX Equipment Inc. www.arcteryx.com -------------------------------------------------------- 等了半个多月，终于等到了这个消息，还不错，终于找到了腰带，鸟公司的鸟人工作还真是休闲啊，工作效率还不是一般的高哦。  我只是大概看懂了一点，说是要我地址发回腰带和扣件，还请秋田犬等高手翻译一下全文，嘿嘿。  22号夜里终于得到了鸟公司最终的发货信息
Hello Xiao, Thank you for that confirmation. Your replacement hipbelt should ship on Monday morning with an international courier service. We will send your replacement buckle by way of post. kind regards, Arc'teryx Service Team - Fintan Purcell ARC'TERYX Equipment Inc. www.arcteryx.com 不服不行啊，鸟公司就是鸟公司，那个办事效率可不是一般的高哦，牛叉。 昨天（28号）上午加拿大的快件到了，嘿嘿。 打开邮包那个开心啊，嘴都合不拢了，终于要GAME OVER了，哈哈。 不过看了邮包里的东西后，嘴还真是合不拢了，我KAO，鸟，你真牛叉。 居然只发了腰带，把扣件又给漏了，上一封鸟的邮件中还说腰带和扣件一并寄出。 偶可不是一般的晕呀，是彻底的无语了。 兄弟们，你们说要不要再发邮件给鸟，让鸟再发扣件了？ 我在想是不是还要再发一封邮件给鸟了。就写： 亲爱的鸟公司： 我对你们的服务表示发至内心的谢意，因我为你公司带来的总总不便我深表遗憾。 在此全球经济危机的大形势下，让贵公司为我的包包N次的花费宝贵的加元表示万分的歉意。 顺便再提一句，贵公司把我的扣件还遗留在办公桌上，嗯，就在那个桌子上，请找找看，在方便的时候能否让它回到它的主人怀抱。 感谢万能的主，阿门。 您忠诚的信徒Xiao    昨天［9月12号］扣件终于到了，不过前后折腾近百天，已无心发表任何评论    |
| I have a Bora 50 Backpack which is produced by ARC'TERYX in Canada. Because of some damaged part, we have sent it back to Canada on June 4th as per your instruction, with Waybill No CT170159750CN. In that parcel, I have clearly marked two broken fasteners, also attach their photo. Thanks for your kind warranty service, we got backpack back during July. Unfortunately, only one broken fasteners has been replaced, and your service staff forgot to send back my Waist-Belt accordingly. I am one of faithful ARC'TERYX's consumers in China, Kindly I ask you to send me one more fastener and send back my Waist-Belt. Pls check attached photo for these parts. Best Regards & Thanks in advance. 建议： 1. 多拍些照片，把你讲的扣件和腹带在照片标注出来。 2. 把你原始的运单，拍个照片过去确认。根据运单号，他不一定能快速准确的找出SHIPPER。 3.如果厂家肯发的话，一般自己会承担运费的。所以我没特意强调运费问题 以上翻译和建议仅供参考。。。。。{:5_131:} |
| 本帖最后由 秋田犬 于 2009-8-7 15:18 编辑 Dear Sir/Madam: I am the owner of a Bora50 backpack. On June/04/2009 I shipped the pack from xx to Your company in Canada for the repair job of two broken plastic buckles. The order number is CT170159750CN. The broken buckles were clearly labelled accompanied by a photo. However, The backpack returned to me in July with some surprise, Only one buckle have been replaced and another broken one remain unchanged. In addition, the waist belt of this pack was missing too, resulting the temporary suspension of this pack. I wish your company can find the missing waist belt and ship it with a new buckle to xx at your cost and I can do the repair job locally. This is very unfortunate and probably is the best solution I can think of. Thanks for you help. Yours truly xxxxx 08/07/2009 发了帖才发现已有了译本,都能用.  |
国外号码请输入国家代码，收不到验证码，联系管理员微信:zhb7171608
